Shipping policy

📦 Woollux Shipping Policy

At Woollux, we are committed to delivering your handcrafted wool mattress with the utmost care and efficiency. Here’s everything you need to know about our shipping process:

🌍 Free Worldwide Shipping

We are pleased to offer Free Worldwide Shipping on all orders, delivered straight to your door, regardless of location. No hidden fees, no extra charges—just seamless delivery right to you.

🛠️ Production Time

Each wool mattress is meticulously handcrafted to order. Our typical production time is 7 to 10 business days. This ensures the highest quality standards are met for every single product.

If you require express production, please Contact Us, and we will do our best to accommodate your request.

🚚 Shipping Carriers

We partner with trusted carriers like FedEx and local postal services to ensure safe and timely delivery. Tracking information will be provided once your order has been shipped so you can follow its journey.

🔄 Order Tracking

Once your order is shipped, you will receive an email with a tracking number and a link to follow your package’s journey in real time.